Privacy Policy

Please read the privacy policy to protect your privacy as an end user. We recognize the importance of privacy and respect it. To show our dedication to transparency, we have included an explanation of all our data collection practices in the policies section below. Please make sure you have read all of the information before using our website. If you have any questions or concerns, you may get in touch with our representatives.

The collected data

  • Personal Information: Name, email address, phone number, etc.
  • Data Usage: Information about how you use our website or services.
  • Cookies and Tracking Technologies: Data is collected through cookies, pixel tags, and similar technologies.
  • Your Device Information: Information about your device, such as IP address, browser type, operating system, etc.
  • GPS Information: Your location is determined by your IP address or, if enabled, GPS data.
  • Payment-Related Details: Details required to process payments, if reasonable.
  • Communication: Records of your correspondence on the website or with a customer support representative.

Methods of collection of data

Direct data collection:When a user makes a reservation, we gather payment information as well as personal data like name, email address, and phone number.

Indirect data collection In order to improve your user experience, we also gather device data, including IP address, operating system, browser type, and calculated location based on IP address and cookies. You can choose not to allow us to utilize this service, even though we get this information automatically.

Techniques for collecting data

  • Through Support Interactions: Data gathered from conversations with the help desk or customer care.
  • Through Direct Communication Channels: Data is gathered through direct communication channels, including chats, emails, and phone conversations.
  • From External Platforms and Partners: Information gathered with users' permission from external websites or services.
  • Through Surveys and User Feedback: Data gathered from user answers to questionnaires or feedback forms.
  • In terms of technology, Automatic Data Collection: Information is gathered automatically via the use of technologies like cookies and analytics software.

Why We Collect Data:

  • Processing Services: Reservations and service delivery are handled through the use of information.
  • Enhancing User Experience: It increases the effectiveness and personalization of user interaction.
  • Communication: It makes updates, alerts, and customer service easier.
  • Legal Compliance: Ensures respect for laws and regulations.
  • Analyzing usage enhances how well websites work.
  • Customized Offers: Modifies promotions based on customer preferences.

How Can We Ensure That The Information We Gathered is Secure?

At Cruiseodeal, we gather, protect, and handle data using cutting-edge technical techniques. To better serve you and our clients, we make use of all the information we collect. Unless it is required for reservations and bookings, or unless you have permitted us to do so, we do not disclose this information to partners or alliances. Only when mandated by law may your data be disclosed. Your data's security and privacy are our top priorities, so relax about your data security.

What Happens if You Choose Not to Provide The Details?

You have complete control over whether to share or keep your data private since we respect your right to privacy. We won't be able to access your information if you choose not to provide it. Refusing to give us direct or indirect information might affect how you use our website and prevent you from utilizing all of its best features. To learn more and better about the privacy policy of CruiseDeal, you can contact them directly by calling this number [xxxxxxxx] or through this email [xxxxxxx].